How to Fix Skype Audio Not Working in Windows 10
Users reported the microphone or headset not working during a Skype call. Below are the steps to fix Skype audio not working on Windows 10 issue.
Skype Audio Not Working in Windows 10
The most common Skype audio problems reported by users are poor or no incoming sound during Skype calls, headphones not working, mute, and audio functions not working at all during Skype calls.
The solutions below should help resolve these Skype audio issues, including Skype Audio, which are not working on the Windows 10 problem.
1. Check Audio Settings
- The Skype app should select the correct speaker and microphone on your computer. However, sometimes it is not the case that Skype Audio does not work on Windows computers.
- Open Skype on your computer, click on the 3 dot menu icon, then click Settings from the drop-down menu.
- On the Settings screen, make sure that the correct speaker and microphone are selected.
- After selecting the microphone and speaker, you can click on the audio test link to test and make sure the correct speaker and microphone are selected.
2. Restart Windows Audio Services
- Starting the Windows Audio service (if it has stopped) and restarting it (if it starts working) can solve the issue of Skype audio not working on your Windows computer.
- Right-click on the Windows 10 Start button and click on the Run option in the menu that appears.
- In the run command box, type services.msc and click on the OK button
- On the Services screen, right-click Windows Audio and click Start (if the service is not running). If the service is running, click the restart or restart option.
- After the process is complete, restart your computer and see if Skype Audio is working on your computer.
3. Allow the application to control the sound
- Allocating the Skype app to control audio devices can help troubleshoot sound problems when using Skype.
- Click the speaker icon in the right corner of your taskbar and click Sound in the menu that appears.
- Then click on the Recording tab (if you are not there) and double click on your microphone.
- On the microphone properties screen, click the Advanced tab and make sure to allow apps to take exclusive control of this device option.
- Apply to save this setting and click OK.
- Restart your computer and see if Skype audio is not working on your computer.
4. Reinstall Audio Drivers
- Skype audio is not working in Windows 10 which may be related to the device driver being outdated or corrupted by the audio controller.
- Right-click on the Start button and choose Device Manager.
- On the Device Manager screen, right-click the device listed under “Sound, video and game controllers” and click the Uninstall device option from the pop-up menu.
- Restart your computer and it will automatically install the correct device driver.
5. Set Correct Default Audio Device
- The issue of Skype audio not working in Windows 10 may be related to incorrect audio device settings.
- Right-click on the sound icon in the lower right corner of the taskbar and click Sound in the menu that appears.
- On the next screen, click on your speaker in the device list and set it as the default.
- Click Apply and OK to save the changes.
- After setting the default audio device, check whether Skype audio is not working on your computer.
6. Switch on wired connections
- Whenever Skype detects an interference or network connection problem, it will automatically try to change the sound quality to maintain Skype calls.
- Therefore, to improve sound quality during Skype calls, consider switching from WiFi to a wired connection.
7. Open tabs and close applications.
Likewise, open tabs and applications can interfere with the operation of Skype and cause sound issues.
Open tabs and closing programs allow Skype to use all the bandwidth and prevent any open tabs or programs from conflicting or interfering with the operation of the Skype application.